Privacy Policy
At Tech Vortex Hub (techvortexhub.com), we value your privacy and are deeply committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, and protect your personal information, and describes your rights and choices regarding your data.
1. Our Commitment to Privacy and Data Protection
Tech Vortex Hub is committed to ensuring the confidentiality, integrity, and lawful processing of your personal data. As a privacy-first website, we aim to be transparent about the information we collect and how it is handled. Your trust is central to our operations, and we respect your right to control your personal information.
2. Scope of This Policy and Data Controller Responsibility
This Privacy Policy applies to all users who visit or interact with our website techvortexhub.com and any related services. Tech Vortex Hub is the data controller responsible for your personal information when collected through our website or through direct communication. If you have any questions regarding your data or this policy, please contact us at [email protected].
3. Categories of Data We Process
We may collect, use, store, and transfer different categories of personal data depending on your interactions with our website and services:
a. Usage Data
This includes details such as your browser type and version, IP address, pages visited, session durations, location data (as inferred from IP address), language preferences, and referring pages.
b. Account Data
When you register with techvortexhub.com, we may collect your full name, email address, billing address, shipping address, and contact number.
c. Profile Data
This encompasses your saved preferences, product interests, purchase history, browsing behavior, account settings, and any preferences you set in your profile.
d. Communication Data
Includes any information you provide during customer service interactions, emails sent to us, records of chat support or contact forms completed, and other communications between you and Tech Vortex Hub.
e. Technical Data
Comprises data about your device and system configurations, such as operating system, device identifiers, browser plugins, screen resolution, and mobile network information.
f. Transaction Data
Information related to purchases, including payment method (limited as per processor), payment confirmation, invoice data, delivery addresses, and return/refund data.
g. Preference Data
Your responses to marketing consent requests, email newsletter subscriptions, opt-ins or opt-outs, and interest in specific content or products.
4. Legal Bases for Processing Personal Data
We process your personal data according to the following lawful bases, as defined under GDPR (and aligned to CCPA principles for California residents):
– Consent: When you voluntarily provide personal information or opt-in to marketing communications.
– Contractual Necessity: To fulfill contractual obligations, including account management, payment processing, and user support.
– Legitimate Interests: When processing is necessary for our legitimate business operations, such as fraud prevention, research and development, service improvement, or internal record-keeping—provided such interests do not override your rights.
– Legal Obligation: When we are required to comply with applicable laws and regulations.
5. Your Data Protection Rights
You have the following rights under data protection legislation:
– Right of Access: Obtain a copy of the personal data we hold about you.
– Right to Rectification: Request corrections to incomplete or inaccurate data.
– Right to Erasure: Request deletion of your data when there is no compelling reason for its continued processing.
– Right to Restriction: Ask us to suspend the processing of your personal data under certain conditions.
– Right to Data Portability: Request a transfer of your personal data to another controller in a structured, commonly used, and machine-readable format.
– Right to Object: Object to data processing where we rely on our legitimate interests, or direct marketing preferences.
– Right to Withdraw Consent: Where our processing is based on your consent, you may withdraw it at any time without affecting previous lawful processing.
Requests to exercise these rights may be submitted to [email protected]. We will respond in accordance with applicable legal timeframes.
6. Security of Your Personal Data
We adopt robust security measures to protect your personal data, including but not limited to:
– HTTPS and end-to-end encryption for data transmission.
– Strict access control and authentication procedures.
– Regular security audits and software updates.
– Secure offsite backups and data redundancy measures.
– Internal staff training in data protection and confidentiality protocols.
Although we apply reasonable safeguards, no system can be guaranteed 100% secure. We encourage you to maintain good security practices, such as choosing strong passwords.
7. International Data Transfers
If your personal data is processed or stored outside your jurisdiction (including transfers outside the EEA for EU users), such transfers are conducted using appropriate safeguards, including Standard Contractual Clauses or adherence to adequacy decisions by regulatory authorities to ensure your data remains protected.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as legally required. Some examples include:
– Account Data: Retained while account is active or as needed to comply with obligations and resolve disputes.
– Transaction Data: Retained for up to 7 years for tax and accounting purposes.
– Communication Data: Retained for up to 3 years for customer support reference and quality assurance.
– Preference Data: Retained until you modify your preferences or withdraw consent.
Data no longer required will be securely deleted or anonymized.
9. Cookie Policy
techvortexhub.com uses cookies and similar tracking technologies to improve user experience and analyze website traffic. These include:
– Essential Cookies: Necessary for website functionality, such as login and navigation.
– Functional Cookies: Enable features such as remembering logins, preferences, and improved user experiences.
– Analytical Cookies: Collect data on user behavior to help us improve website performance.
– Performance Cookies: Track load times, navigation patterns, and browser issues for optimization.
10. Cookie Management and Compliance
We comply with GDPR and CCPA requirements for consent and user choice. Upon first visit to techvortexhub.com, you will be presented with a cookie banner offering options to approve or customize cookie usage. You may update your preferences at any time via the cookie management portal or through your browser settings.
Under CCPA, residents of California may request to opt out of “sale” of their data (as broadly defined) and can do so via our Do Not Sell My Personal Information link present on our homepage or by emailing [email protected].
11. Children’s Privacy
techvortexhub.com is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected data from a child under 13 without verified parental consent, we will promptly delete it. Parents or guardians who believe their child has provided us with personal data may contact us to request removal.
12. Policy Updates
We reserve the right to modify this Privacy Policy at any time to ensure continued compliance with applicable laws and evolving privacy practices. Any significant changes will be communicated via the website and, when required, via direct user notification. Continued use of the website signifies your acknowledgment of the updated policy.
13. Contact Us
For any privacy-related questions, concerns, or to exercise your rights under applicable data protection laws, please contact us at:
Email: [email protected]
Website: https://techvortexhub.com
We are committed to protecting your data and ensuring transparency in how we handle your personal information. If you have any concerns about your privacy, please reach out—we’re here to help.